Solutions
Look up policies or read FAQs to fix issues on your own
User Guide: Desktop Patient Care Journey App
- How do I view my user profile?
- How do I access my user account?
- How do I edit my user profile?
- How do I change my profile photo in my user account?
- How do I manage the Homepage?
- How do I view my medical provider care team?
- How do I search for a specialist to schedule an appointment?
- How do I search for a provider by name to schedule an appointment?
- How do I confirm an appointment?
- How do I update my medical history for an appointment?
- How do I fill out a blank medical history form for an appointment?
- How do I check in for an in-office appointment?
- How do I view my copay for an upcoming appointment?
- How do I make an in-app payment for an upcoming appointment?
- How do I view all my upcoming and outstanding balances for my account?
- How do I make an in-app payment for an outstanding balance?
- How do I view the history of all upcoming and past appointments?
- How do I filter my care journey for a specific diagnosis or condition?
- How do I filter my care journey for a specific type of care?
- How do I view my notes for all upcoming and past appointments?
- How do I view notifications?
- How do I manage the To Do List?
- How do I use in-app notification reminders on the homepage?
- How do I compose a message to a medical care team provider?