How do I accept an invitation to create a Tendo account in the Tendo iOS app?
If you are not able to sign up for your own Tendo account, your healthcare organization may send you an invitation to create a Tendo account. You can open the invitation via email and finish your account registration.
Your registration will be completed in your mobile browser. However, for the best user experience, download and access the Tendo iOS app.
Note: If you received an invitation from your provider to try Tendo to schedule an appointment, please learn more about scheduling an in-office appointment or a virtual appointment.
Notes:
You must accept your invitation and complete your account signup before you can log in. If you have not received your email invitation, please check your spam folder.
Invitation emails are sent from the domain tendo.com.
Once you have accepted your invitation, you can log in to the Tendo iOS app.
By using Tendo, you agree to the User Agreement, which can be viewed from the login page.
Open Invitation Link
In your email, tap the link in the email that invites you to join Tendo.
Create Password
In the password fields [1], create and confirm a password for your account.
Your password must contain:
Tap the Continue button [2].
Set Up Device Recognition
If you want to have your device use your fingerprint or face recognition for your login, tap the Continue button [1]. After you choose this option, your device will take you through the setup process.
If you want to be asked for your preference later, tap the Remind Me Later button [2]. The next time you log in, you will see this screen again.
If you want to continue using a password for your device, tap the Not on This Device link [3].
Verify Identity
Verify your profile information. In the appropriate fields, enter your:
Date of birth [1]
Zip code [2]
Click the Continue button [3].
Authorize Consent Form
You must consent to your provider’s Health Insurance Portability and Accountability Act (HIPPA) consent form. The content can be viewed by scrolling down the page.
Designate Representative
If you are not able to agree, expand the representative paragraph [1], and type the name of your authorized representative in the name field [2].
Submit Form
Tap the Agree button.
View App
View the Homepage. Learn to use the Tendo iOS app.
