How do I ask a billing question in the Tendo iOS app?

If you need to ask a question about payments and billing, you can send a message from the Payments page.

Note:

Open Account Menu

In the Homepage, tap the Menu icon.

Tap the Payments link.

To send a billing question, click the Billing Questions button.

Mobile app Billing Questions button at the end of the Payments page

Click the Ask a Billing Question button.

Mobile app Billing window with the Ask a Billing Question button

In the Text field, compose your message [1]. Then click the Send button [2].

Mobile app Message send button

View your message in the Messages page.

Mobile app Messages page with billing question