How do I use Single Sign-On (SSO) authentication to log in to the Tendo iOS app?

If your healthcare provider has set up Single Sign-On (SSO) authentication and you have linked your healthcare provider’s credentials to your Tendo account, you can log into Tendo using your provider’s login credentials.

Notes:

You must be invited by a supporting healthcare organization to sign up for a Tendo app account.
You must use the same email address for both your healthcare provider portal account and your Tendo account.
To log in to the Tendo iOS app, you must download the Tendo iOS app from the App Store.
The SSO button only displays if your healthcare organization has set up SSO authentication, and you have previously logged in to your healthcare provider’s portal to link your accounts.
You can choose to log in to the Tendo iOS app using your Tendo password at any time.

Open App

On your iOS device, open the Tendo app.

Note: Depending on your device’s downloaded app settings, the Tendo app may either be located on the home screen or in the App Library.

In the Email field [1], enter the email address you used to sign up for your Tendo account.

Tap the Next button [2].

Tendo iOS app email field

Tap the button with the name of your healthcare provider.

Note: The SSO button only displays if your healthcare provider has set up SSO authentication, and you have previously logged in to your healthcare provider’s portal to link your accounts.

Enter the email address that is associated with your healthcare provider’s account [1]. Tap the Continue button [2].

SSO login page with email field

Enter the password that is associated with your healthcare provider’s account [1]. Tap the Continue button [2].

SSO login page with password field

Tendo App Homepage