tendo support

844-412-2800 | M–F 9a–5p EST
Login

How do I manage the To Do List?

Modified on: Wed, 9 Aug 2023 2:59 PM

The To Do list provides a step-by-step process to help you manage all tasks along your healthcare journey, both before and after an appointment. Most commonly, an appointment may include post-tasks such as scheduling a lab order, picking up a prescription, requesting a document, or other type of action.


Autocomplete To Dos

Some To Dos are automatically marked as completed based on specific actions. The following tasks are marked as complete once you have viewed them in the app:

  • Posted letters or resources

  • Visit summaries

  • Order results with clinician notes


Manual To Dos

Vaccination, prescription, and equipment orders must be manually marked as completed by the patient in the To Do list. These types of orders usually require assistance from a third-party service that is not integrated with Tendo and cannot indicate when the To Do item has been completed. Manual To Do items remain in the To Do List until they have been marked as completed.


Note


Open To Do List

In the sidebar menu, click the To Do link.


Menu To Do link

View Current To Dos

The To Do list defaults to the Current tab, which displays all To Dos that have been sent by your healthcare provider. The content for the first To Do displays in the window pane to the right.


To Do list with to-do items


To view another item in the To Do list, click the name of the item. You will be directed to the location of the item’s content.


View to do item


Complete To Do

If an item needs to be marked as completed in the To Do list, click the checkbox next to the item [1]. The item will be confirmed as being complete [2], and the item will be moved to the Completed tab.


Notes

  • Some items will automatically be marked as completed once they’ve been viewed.

  • Completing a To Do item cannot be reversed.


Check off To Do item


View Completed To Dos

To view all completed To Do items, click the Completed link. The content for each To Do displays in the window pane to the right.


Link to view Completed items


Was this answer helpful?